We offer onsite engineer service assistance to assess potential issues and provide timely assistance in case of unexpected risk or failure. Our support staff consists of IT project managers, voice system support staff, system administrators, infrastructure staff, system architects, contact center operators, business application administrators, information security staff, and so forth. The main features of our onsite engineer service are:
Service provided even on weekends and public holidays.
If your regular IT staff takes a leave, we can step in to offer timely support.
Scheduling staff as per your specific time requirements: standard schedule or individual schedule as needed.
Hiring our onsite engineers will enable you to cut short your monthly expenditure through inhouse headcount reduction. Once you are associated with us, we will send you onsite engineers when there is a requirement. This will save you from the cost of looking for experienced professionals, hiring and training them and a lot of other additional associated costs.